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We believe in complete customer satisfaction.
This is reflected in our 60-days satisfaction guaranteed return policy.
If you are unsatisfied with the product, you may return the unused portion 60 days from the shipped date. Please note the following terms:
If you wish to return your order, please obtain a Return Authorization (RA) number first.
Contact our customer service representatives at (866) 719-4070 M-F 9:00am – 5:00pm PST to request an RA number.
• All returned products received after the 60-day satisfaction guarantee return policy will not receive a refund.
• We cannot process or refund packages marked "Return to Sender."
• Refunds will be issued to the same credit card to which they were charged.
• To ensure prompt processing, please send returns the address provided along with your RA number. The warehouse personnel are not authorized to accept packages without an RA number.
Please send returns to:
Your Skin Looks Great
10040 Remmet Avenue
Chatsworth, CA, 91311.
How long will it take to process returns?
After the warehouse receives your return, it generally takes 5 business days to process your refund.
Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your bank’s billing and credit schedule.
What do I do if I receive a damaged product?
Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact our Customer Service at (866) 719-4070 to request an RA number and for further instructions.
What if shipping and delivery errors occurred with my order?
Should you experience any problems with your order, please contact our Customer Service Support at (866) 719-4070 immediately, so that we may correct it in a timely matter.
Please note: We do not refund shipping and handling charges.